Client Services Executive at Inside careers

Client Services Executive

  • Full Time
  • United Kingdom
  • We are offering a salary of £24k - £30k dependent upon experience USD

Website INSIDE CAREERS

Client Services Executive

Location: West Dulwich, SE21 (Hybrid – 2+ days in office)
Salary: £24,000 – £30,000 (DOE)
Contract: Full-time

About Us
Inside Careers operates a portfolio of industry-specific job boards in partnership with leading professional bodies. For over 30 years, we’ve helped top employers recruit exceptional talent, generating revenue through recruitment advertising from a loyal mix of blue-chip and mid-tier companies.

The Role of Client Services Executive

We’re seeking a motivated and client-focused Client Services Executive to oversee the full customer journey – from onboarding and account management to renewals and inbound sales.

You’ll build lasting relationships with advertisers, ensure they get the most from their advertising packages, and play a vital role in maintaining our reputation for quality service.

Key Responsibilities:

  • Manage advertiser accounts, ensuring full utilisation of advertising packages.
  • Maintain regular contact with clients via phone and email, responding promptly to queries.
  • Prepare and send advertising renewal proposals.
  • Respond to inbound sales enquiries and provide tailored advertising solutions.
  • Liaise with Marketing, IT, and Accounts teams for seamless service delivery.
  • Support events nationwide and attend occasional client visits.

About You:
We’re looking for an articulate, proactive university graduate with at least 2 years’ customer service experience. You should excel at relationship building, problem-solving, and delivering exceptional client service.

Skills & Experience:

  • Strong customer focus with ability to understand and meet client needs.
  • Highly organised with the ability to prioritise tasks.
  • Self-motivated, professional, and confident working independently.
  • Excellent interpersonal skills and telephone manner.
  • Proficient in Microsoft Word & Excel; CRM experience preferred.

Working Arrangements:
Hybrid role with at least 2 days a week in our West Dulwich office, plus occasional travel to client meetings and events.

Salary & Benefits:
£24,000 – £30,000 depending on experience.

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To apply for this job please visit jobs.theguardian.com.