Senior CRM Developer at Royal Borough of Kensington and chelsea

Senior CRM Developer

  • Full Time
  • United Kingdom
  • £51,429 - £58,140 per annum USD

Website ROYAL BOROUGH OF KENSINGTON AND CHELSEA

Senior CRM Developer | Royal Borough of Kensington & Chelsea

📍 Location: Kensington & Chelsea (3 days on-site)
💼 Contract: Permanent
🕐 Interviews: Week commencing 15 September 2025

Make a Real Difference with Your Digital Skills
Use your expertise to design and build smarter digital services that improve housing outcomes for thousands of residents across our borough.

As a Senior CRM Developer, you’ll play a hands-on role in developing, maintaining, and optimising Microsoft Dynamics 365. From building workflows and integrations to supporting digital transformation projects, your work will directly shape how residents access vital services.

What You’ll Be Doing as a Senior CRM Developer

  • Design, build and maintain solutions in Dynamics 365 and Power Platform
  • Lead on workflows, APIs, integrations, and automation
  • Provide technical guidance and mentoring to colleagues
  • Troubleshoot and optimise CRM environments
  • Collaborate on upgrades, new features, and service improvements
  • Contribute to borough-wide digital transformation projects

What You’ll Bring (Senior CRM Developer)

  • Strong experience with Microsoft Dynamics 365 (workflows, APIs, integrations)
  • Coding skills in C#, JavaScript, HTML plus knowledge of Azure Functions & web services
  • Experience with Azure DevOps and Power Platform
  • Microsoft certification (Customer Service Functional Consultant Associate or similar)
  • Ability to mentor others and influence technical direction
  • Ideally, housing/public sector experience and a passion for improving resident services

Why Join Us?

At RBKC, we’re investing in people, communities, and technology. You’ll join a collaborative ICT team driving transformation with Microsoft’s latest tools – Dynamics, Azure and Power Platform – while shaping systems that directly improve residents’ lives.

About Us
Kensington and Chelsea is home to vibrant communities and unique local places. We’re committed to fairness, inclusivity, and delivering excellent services with care and integrity.

Your expertise will help us deliver smarter, more accessible housing services for everyone.

Apply Now
✅ Interviews: Week commencing 15 September 2025
Please apply online, outlining how you meet the job description and person specification.

We welcome applicants from all backgrounds. As a Disability Confident Employer, we are committed to inclusive recruitment.

Check next Job on: Senior Infrastructure Operations Engineer

To apply for this job please visit www.rbkc.gov.uk.