Website GUY'S & ST THOMAS FOUNDATION
Digital Communications Manager
Location: Flexible hybrid working, based in London
Salary & Benefits: Competitive with excellent benefits (listed below)
Help shape how the world sees our work to build a healthier society.
We’re looking for an experienced and creative Digital Communications Manager to take ownership of our digital channels and lead our online storytelling. This is a key role in our newly designed structure, supporting our mission to help everyone live healthier, longer lives.
You’ll join the Corporate Communications Team, focusing on the Guy’s & St Thomas’ Foundation brand — our overarching identity that reflects our endowment, governance, and employer reputation. You’ll play a central role in showing how we use our assets to drive positive change in health.
As our digital expert, you’ll lead the strategy and day-to-day management of our website, social media, and email communications — ensuring our platforms are user-focused, engaging, and aligned with our wider goals.
About Us
At Guy’s & St Thomas’ Foundation, we work to build the foundations of a healthier society. With over 500 years of history and a long-term endowment, we back people and ideas driving health equity in the UK. Our team includes professionals from a range of backgrounds — united by a shared purpose and a belief in the power of diversity.
We value flexible working, job shares, and inclusive recruitment. While our mission is serious, we foster a friendly and collaborative environment where everyone has a voice.
To learn more about our culture, values, and approach to equity, wellbeing, and development, visit our website.
Key Responsibilities
- Lead and manage our website, social media channels, and other digital products under the Foundation brand.
- Plan and produce engaging, audience-centred content including copy, images, GIFs, and other multimedia formats.
- Apply UX and content design principles to create user-friendly digital journeys and ensure our content meets audience needs.
- Collaborate with the communications team to support storytelling, campaign rollouts, and content publishing.
- Shape and deliver our digital marketing strategy, working with agency partners on SEO, paid campaigns, and content discoverability.
- Own and evolve our measurement and reporting frameworks to gather insights, track performance, and guide decisions.
- Foster a culture of testing and innovation, exploring new approaches informed by data and digital best practices.
- Manage relationships with external service providers, including developers, designers, and agencies.
What We’re Looking For
Skills & Experience
- Proven experience managing digital channels and platforms, ideally in a non-profit or purpose-led setting.
- Strong background in content planning and production across web and social media.
- Experience leading digital campaigns or projects that drive reach and engagement.
- Ability to translate complex topics into accessible, engaging content.
- Knowledge of email marketing and digital communications tools.
- Expertise in UX, SEO, content design, digital marketing, and user research.
- Skilled in analytics tools such as Google Analytics, Google Search Console, Hotjar, and social media platforms (e.g., Sprout).
- Experience managing stakeholder and agency relationships.
Knowledge & Qualifications
- Strong understanding of user-centred design, accessibility standards, and content governance.
- Familiarity with content management systems, scheduling tools, and email service providers.
- Awareness of current data protection laws and compliance requirements.
- Interest in health equity, digital inclusion, and the role of communications in social change.
Abilities & Attributes
- Insight-driven and results-focused, with excellent problem-solving skills.
- Strong written and verbal communication.
- Collaborative and flexible — comfortable working across multiple teams and projects.
- Passionate about digital and eager to share trends and innovations with others.
- Committed to inclusion, continuous improvement, and living our values.
What We Offer
- Up to 12% employer pension contributions
- Annual personal development budget
- Annual health & wellbeing allowance
- Enhanced maternity, paternity, and parental leave
- Optional annual health checks
- Healthy eating support and onsite lunch options
- Agile and flexible working with a supportive IT setup
- Shower and bike facilities
- 27 days’ annual leave + bank holidays
- Subsidies for glasses
- Access to an Employee Assistance Programme (EAP)
Join us in shaping the digital voice of a healthier future.
To apply for this job please visit gsttfoundation.org.uk.